In this episode, host Joel interviews HR Tech Veteran Jeanne Achille, Founder and CEO of The Devon Group. She shares what it means to be a genuine leader, why companies should double down on their frontline workforce, and how effective communication continues to be important in the workplace.
Key Takeaways:
The HR tech community is uniquely collaborative and supportive, with individuals helping each other even if they are competitors.
Working with family members, such as Jeanne's daughter at The Devon Group, can be rewarding but requires navigating unique dynamics and boundaries.
Leaders should address the root causes of conflicts rather than just the symptoms, fostering a more productive and cohesive work environment.
Authentic leadership involves being open about personal challenges and tough days, while maintaining appropriate boundaries and professionalism.
Despite current market conditions, recruiting technology remains a critical area of focus for organizations looking to attract and retain top talent.
HR tech is making progress in democratizing coaching and expanding global capabilities, enabling companies to better support their employees worldwide.
Investing in and elevating frontline workers is crucial, as they are the backbone of many organizations and possess untapped potential.
Communication skills will remain essential regardless of technological advancements, and individuals can improve these skills by seeking mentors and leveraging AI tools like ChatGPT for practice.
Shallow interactions, lack of empathy, and viewing technology as a silver bullet solution are concerning workplace trends that leaders must address by prioritizing the human element and creating a culture of value and belonging.
Jeanne's reminds HR professionals and business leaders to prioritize authentic leadership, effective communication, and to invest in their employees at all levels. By doing so, organizations can foster a more supportive, productive, and resilient workforce in the face of ever-changing technological and societal landscapes.
View Episode Transcript
Jeanne Achille is a trailblazer in the HR technology space with over 25 years of experience. As the founder and CEO of The Devon Group, she has spearheaded the launch and promotion of thousands of products, services, and companies since establishing the tech PR agency in 1994.
Her strategic guidance has been instrumental in numerous successful exits, including IPOs, mergers, and acquisitions. Jeanne's formal training in issues management enables her to serve as a trusted advisor to CEOs and investors, navigating crises and unanticipated changes.
Beyond her work at Devon, Jeanne chairs two major HR tech events - the HR Technology Conference Online and the Women in HR Tech Summit held at the HR Tech Festival Asia and HR Tech Conference. Her impact and influence are underscored by her recognition as a Top 100 HR Influencer.
Drawing from her studies in organizational leadership at Northwestern University's Kellogg School of Management, Jeanne brings an understanding of the spaces where technology and human resources intersect. Her experience and industry stature position her as a leading voice shaping the future of HR innovation.